 Faster Fraud Detection
Panopticon's powerful data visualization tools, including Treemaps and Heatmaps, help telecoms companies stay one step ahead by enabling the prevention of fraud before or as it occurs. Our software works in real-time to show you your data in ways you have never seen it before, enabling you to swiftly identify anomalies and patterns within a mass of transactions. Panopticon visualization tools process real-time streaming data and move at the speed of your data so you can minimize fraud losses by identifying and acting on suspicious behavior before the perpetrator has gone.
Fraud is a multi-billion dollar fact of life in telecoms. Most fraud detection software is reactive. It looks for suspicious transactions based on applied analysis of historic datasets where fraudulent transactions have been identified. While this predominantly reactive approach can guard against known patterns of fraudulent behavior, new tactics emerge all the time, which necessitates a constant string of updates, always playing catch-up with the fraudsters.
Telecommunication service providers around the world rely on Panopticon data visualizations to detect fraud in less time so that they can take timely action.
More Effective Revenue Assurance
Complex telecoms networks manage billions of connections. New technologies, new products and services and entirely new business models are constantly being introduced, making usage tracking and billing more and more complex. Revenue assurance managers and internal auditors need new tools, techniques, and approaches. They are forced, on almost a daily basis to re-examine and re-evaluate their revenue assurance capabilities and to constantly try to figure out how best to assure that all of the revenues earned are being collected across a broad range of technological, operational and organizational frontiers.
There are many new pressures being placed on telecom revenue assurance, billing, fraud, mediation, network operations, collections, dunning, and other managers of the core revenue management systems. For each of these groups, and for the telecom overall, the pressure to find and contain leakage risks continues to expand, while the support and sympathy of management continues to diminish.
What telecom revenue assurance managers badly need are new tools, techniques, new approaches to help them keep up with the the constantly changing operational and technical environment.
Tried and Trusted Technology
Panopticon software has been adopted by the world's largest banks and stress-tested in the most demanding, high volume financial markets.
Success Story: Polystar OSIX
 Polystar OSIX is a telecommunication supplier, providing world-class service assurance solutions to the leading telecom manufactures, operators and service providers worldwide. Polystar OSIX delivers solutions that provide real-time visibility into the reality of operators’ network quality and their customers’ experience. Polystar empowers network owners — be it for fixed, VoIP, NGN or mobile networks—to make business-critical decisions with speed and accuracy.
The Polystar OSIX service assurance solution leverages signaling analysis and packet inspection technology to deliver real-time operational intelligence, spanning from high-level application and conversation flow information all the way down to actual packets, enabling service providers to improve their network and service quality with advanced performance monitoring.
Polystar OSIX's network monitoring and associated surveillance applications are primarily used by network operators to ensure the availability of network resources, such as network elements and trunk availability. An end-to-end network view gives operators an immediate view of the network health, and also gives them the ability to drill down — from key performance indicators right down to the bits and bytes of the transmitted network data—for all kinds of activities and services, be it voice, SMS, video, movements, service activations, and so on.
Polystar OSIX used our web-deployed Enterprise product to implement Treemaps into their their Crystallizer Visual Business Intelligence software product. The Crystallizer is a state-of-the-art 4D visualization technology that helps operators rapidly analyze and digest large amounts of data. The Crystallizer uses our interactive treemap technology to show users what is really happening in their networks. Crystallizer visualizations are like a jigsaw puzzle, where each rectangle represents one item of data. Where traditional diagrams can display one or sometimes two variables at a time, Crystallizer always displays three. The variables are selected by the user, who can also change them at any time. The user interface dynamically reacts to real-time changes in the underlying data, and immediately reflects all user selections.
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